This will first remove the Amazon account from the system, and then it will restore the factory settings of your Amazon Echo device. Doing so may cause unnecessary system errors. Do not remove the power cord from the device as long as it’s performing the factory reset. It should take approximately five minutes to complete. Select Reset to confirm that you want to reset to factory defaults.Īfter you press the Reset button, the device should automatically power off and start the process.Tap the Reset to Factory Defaults option from the menu.Tap Settings (gear icon) on the right side of the control panel.Swipe down from the top of the home screen to display the control panel (or a quick access bar). ![]() ![]() ![]() However, this is the best way to remove all traces of the previous account and set up a new one.īefore you start, make sure that your Amazon Echo is connected to the internet and then proceed with these steps: This will wipe all the user data from your Amazon Echo show, including the apps, books, and music that you’ve downloaded. The other option to remove an account and switch to a new one is to perform a factory reset.
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